Higher Apprenticeship in Hospitality Management
Qualifications City & Guilds Level 4 Diploma in Hospitality Management and City & Guilds Level 4 Diploma in Principles of Hospitality Management
Duration 18 months
Start date Flexible
Attendance Blended learning – workplace and classroom training sessions with evening study.
Entry Requirements Learners must be working in the Hospitality Industry. Suitable roles include: Deputy General Manager, Front Office Manager, Operations Manager or Unit Manager. This qualification provides a natural progression route for those who have completed Level 3 qualifications in Hospitality Management, Food and Beverage Supervision or Professional Cookery. A dedication to taking on a greater volume and level of study than the Advanced apprenticeship or a level 3 qualification.

What is a higher apprenticeship?


Higher apprenticeship programmes have been designed to train individuals to foundation and degree level, providing them with the knowledge and skills required to meet employers’ and business needs.

Higher apprenticeships are the next step up from advanced apprenticeships and are nationally accredited work-based programmes. This allows employers to invest into their own organisation’s talent and increase productivity and profitability through a highly qualified and skilled workforce.


Who is this qualification for?


This Level 4 qualification is aimed at those individuals working in hospitality and catering who are seeking to advance their career and who have the ambition to succeed.

This Higher apprenticeship has also been tailored to those employees with Level 3 qualifications who want to progress into senior managerial roles as well as employees in supervisory roles who want qualifications to help them progress further.

Objectives of learning:


  • This higher apprenticeship has been developed with leading industry employers and professions to ensure it meets the hospitality industry’s demands and needs.
  • The framework is a combination of off-job training supported on-job learning which is a useful tool for successful future staff recruitment.
  • Further develop knowledge in a range of hospitality management job roles that support the day-to-day running of the business including deputy general manager, front office manager and operations or unit manager.


Structure of the apprenticeship

This higher apprenticeship includes mandatory units and a range of optional knowledge and competence units. These will be chosen in discussion between yourself, your employee and the tutor to meet the needs of your business.


City and Guilds Level 4 Diploma in Hospitality Management:


  • Managing supplier contracts
  • Reviewing the quality of customer service
  • Designing, implementing and managing a food safety management system
  • Managing the performance of teams and individuals
  • Managing purchasing costs in hospitality
  • Managing a team meeting
  • Recruiting and selecting hospitality staff
  • Managing front of house and guest relations


City and Guilds Level 4 Diploma in Principles of Hospitality Management:


  • Understanding leadership and management in hospitality organisations
  • Understanding the market in which an organisation operates
  • Principles of financial performance management in hospitality operations
  • Principles of bar and cellar management
  • Understanding how to plan and manage kitchen operations
  • Understanding how to effectively manage the sales of hospitality services



Your employee will require technical knowledge and will show competence through complex work activities. Assessments are conducted in the workplace through observation of the duties carried out and a range of other methods; including witness statements, professional discussions and reflective accounts. The qualification is flexible to meet the needs of the job however home study and research will be required for assignments.

For further information please call: 0161 280 8650

or email: business.solutions@burycollege.ac.uk

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