M02dictA Apprentice Admin Assistant
Employer Description We are the UK’s leading outsourced transcription and translation service in the UK and worldwide
Salary £4.00 per hour £150.00 per week Hours Of Work 37.5 hours per week - Monday to Friday 8:30am – 5pm
Position Type Apprenticeship Age Range 16+
Qualification Business and Administration Level 2 plus Functional Skills if applicable. This is a work-based qualification although some college attendance may be required for Functional Skills.

Vacancy Description

An enthusiastic and hardworking person is needed for an Admin Apprentice Assistant role at a leading transcription and translation service based in the centre of Bury.  Throughout your employment you will be supported by staff in your workplace and experienced assessors from Bury College.  This role is for someone who wants to grow and develop the role into a permanent job.


Role and Responsibilities

You will be:

  • Performing Quality Control on English transcripts, to ensure our quality and accuracy remains high
  • Utilising our CRM software to maximize opportunities with new and existing clients
  • Answering the telephone and dealing with clients and potential new clients
  • Use of emails
  • Gain understanding of the Company’s ISO standard
  • Attending monthly team meetings
  • Submitting daily work log


Qualifications and Education Requirements

GCSE grades A-C / 4+ in Maths and English (or equivalent) essential


Preferred Skills

  • A desire to work hard and start a career
  • Excellent proficiency of Microsoft Office and an interest in learning new software packages
  • Exceptional telephone manner and customer service skills
  • Excellent organisational skills with the ability to balance own work and assist others in the team


Personal Qualities

  • A team player
  • Flexible
  • A good sense of humour


Future Prospects

This vacancy is for the duration of your apprenticeship, on successful completion of your programme, you may be offered a permanent contract.  This role is for someone who wants to grow and develop the role into a permanent job.

Apply Now

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To apply for this vacancy please complete the enquiry form above and attach your CV, without your CV we cannot process your application. If you do not have a CV please call  0161 280 8595 to make an appointment.

Alternatively please click here to go to our enquiry page.